Question 1

What does DAVD Consulting Engineers do?

Accepted Answer

DAVD Consulting Engineers is a specialist ICT technology design consultancy — not an IT support company, and not an installer. Established in 2000, DAVD designs, specifies, documents, and oversees integrated technology systems for complex construction and refurbishment projects. They work collaboratively with architects, services engineers, and contractors from concept through to handover, producing the engineering documentation that tells builders and installers exactly what to install and how.

Question 2

What is the difference between an ICT design consultant and an IT company?

Accepted Answer

An ICT design consultant like DAVD produces the engineering drawings, specifications, and documentation for a building or facility's technology systems — the same way a mechanical engineer designs HVAC or an electrical engineer designs power. They are completely product-agnostic and act as the client's independent technical expert throughout a construction project. An IT company manages day-to-day systems after they are installed and is not typically involved in the design and documentation phase of a construction project.

Question 3

What sectors does DAVD specialise in?

Accepted Answer

DAVD's primary specialisation is aged care and healthcare — including residential aged care, memory support facilities, hospitals, and independent retirement living estates. They also work across corporate facilities, education (universities and schools), and hospitality (international hotels, resorts, pubs and clubs, and entertainment venues). Clients include St Vincent's Care, Allity, Aveo, BallyCara, Queensland Health, Bond University, Griffith University, Hilton, Hyatt, Marriott, KPMG, and Queensland Rail.

Question 4

Does DAVD design nurse call systems for aged care?

Accepted Answer

Yes — nurse call and human care technology is one of DAVD's deepest areas of expertise. Their aged care technology design covers nurse call (call bell) system design, staff duress, wandering resident prevention, memory support and dementia technology, real-time location and asset tracking (RTLS), alert messaging to staff phones and apps, nurse station user experience design, and care metric reporting. All designs are product-agnostic and compliant with AS 3811.

Question 5

Is DAVD a registered engineering firm?

Accepted Answer

Yes. Director David Shaw holds Queensland Registered Practicing Engineer (RPEQ 6995), Victorian Building Authority Practicing Engineer (VBA EE44666), New South Wales Security Consulting Licence (226904), New South Wales Master Security Licence (104783), and is a Queensland Health Recognised Designer of ICT Cabling Systems (v4.0). These credentials allow DAVD to certify and sign off engineering designs across multiple Australian states.

Question 6

Does DAVD work outside Queensland?

Accepted Answer

Yes — DAVD works nationally across Australia. David Shaw is licensed to practice in Queensland, Victoria, and New South Wales. Clients include Metro South Health, Metro North Health, Southern Cross Care, Montefiore (NSW), Opal HealthCare, and major hotel brands across multiple states.

Question 7

How long has DAVD Consulting Engineers been operating?

Accepted Answer

DAVD was established in 2000 — over 25 years of continuous operation as one of Australia's longest-standing specialist ICT design consultancies.

Question 8

What audio visual systems does DAVD design?

Accepted Answer

DAVD designs the full spectrum of AV systems: large format displays and LED walls, digital signage, Microsoft Teams and Zoom video conferencing rooms, hearing augmentation systems (induction loops), public address and voice evacuation, acoustic design, AV control systems (Crestron, AMX, Q-SYS), lecture capture and classroom AV, and MATV/IPTV entertainment systems for hospitality and aged care. All AV design is product-agnostic.

Question 9

What security systems does DAVD design?

Accepted Answer

DAVD designs the full scope of security systems: keyless door access control, biometric access, lift access control, CCTV and video management systems, AI-driven video analytics, long-range fibre optic cameras, perimeter and intruder security, video and audio intercom, duress and panic systems, and visitor and staff muster solutions.

Question 10

What does 'product-agnostic' mean and why does it matter?

Accepted Answer

Product-agnostic means DAVD has no commercial relationship with any equipment manufacturer, supplier, or installer. Their designs specify the technology that best meets each project's specific requirements. This protects clients from biased advice and ensures contractors receive a fair competitive tender specification.

Question 11

Can DAVD help with a new aged care development or major refurbishment?

Accepted Answer

Yes — new developments and major refurbishments are DAVD's core work. They engage from the earliest concept stage through to full construction documentation, tender, contractor coordination, site inspections, commissioning, and post-handover support.

Question 12

What is involved in DAVD's design process?

Accepted Answer

DAVD follows a four-stage process: Define (understand the client's ICT vision), Articulate (develop technology documentation), Validate (review deployments), and Disseminate (present solution for acceptance). DAVD works collaboratively with clients, architects, engineers, and contractors throughout.

Question 13

How does DAVD approach technology design for dementia and memory support?

Accepted Answer

DAVD prioritises resident dignity and safety: discreet alerting to staff, orientation aids (light queuing, night lighting), wandering prevention and secure door management, RTLS real-time location tracking, and systems calibrated to reduce anxiety. DAVD has developed Technology Brand Standards for multiple aged care organisations.

Question 14

Does DAVD provide ongoing IT support after a project is complete?

Accepted Answer

No — DAVD is a design consultancy, not a managed IT services provider. Their role is technology design, documentation, and project oversight from concept through to handover. Routine ongoing IT support should be engaged from a specialist managed IT provider.

Question 15

How do I engage DAVD Consulting Engineers for a project?

Accepted Answer

Contact DAVD directly by phone on (07) 3219 1111 or via the contact form at davd.com.au/contact. Based in Mt Gravatt, Queensland, with projects delivered nationally. Initial engagement involves a consultation to understand your project scope and requirements, followed by a fee proposal for design services.

Expertise

Retirement, Aged Care & Hospital Care Technology

Door Access Control & Intruder Security

Camera Recording Solutions (CCTV / VMS)

Communications Technology (ICT)

Cabling Systems & Communications Rooms

Audio Visual & Conferencing

AV Control & Integration

Television Signal Distribution (MATV)

Hotel & Hospitality Technology

Lighting & Power Coordination